Have you ever indulged in the great pastime of watching old Westerns? Inevitably it gets to the part where the protagonist or “good guy” is about to enter a saloon where the black-hatted bad guy is waiting for him with his cronies.
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Check Your Tech at the Door
Sal The Barber
One morning I was going to get my cup of coffee before work, I passed my barber shop and the owner Sal was standing outside. This was a highly unusual sight considering that his salon was busier than a doctor’s practice. I stopped to see how he was and found out that Sal was going on vacation for ten days and was not cutting hair for three weeks!
New Twist on KISS: ‘Keep It Simple Spiritual™’
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Recently at work we have been tackling several large projects. Many members of my staff have been getting lost in the details. It brought to mind the old acronym KISS – Keep it Simple Stupid. While the concept of KISS is appealing, I don’t like the negative term Stupid. Some years ago, I began thinking
Help! My Company is Tracking Me
GUEST BLOGGER: JOSEPH GELIEBTER, PH.D
LoJack, introduced in the ‘80s and conceived as a way of tracking stolen cars, was a leap forward in technology. Today, with the advent of GPS, tracking people as well as vehicles, is commonplace. This geographical locator ability is beneficial when pursuing criminals, but more than disturbing when used to monitor the daily activities of ordinary citizens. Read more [+]
Is This the New Face of Customer Service?
GUEST BLOGGER: JOSEPH GELIEBTER, PH.D.
Recently, I was going about my business getting ready to go to work only to be interrupted by my doorbell. I inquired through the intercom as to who was at my door, only to hear — or rather overhear — a conversation. After not hearing a response, I repeated my request for the visitor to identify himself. Read more [+]